Reset out-of-the-box content during vROps upgrade!

VMware recently release vRealize Operations Manager 6.2 (now 6.2a with the recent patch). If you are on a version of vROps 6.x or above and trying to upgrade to the 6.1 or 6.2, you will get an option during upgrade to reset out-of-the-box content when you install the software update.

Here is how the setting would look like during the upgrade:-

The release notes over here explain this setting:-

I have had many customers ask me the meaning of this statement as they are concerned about losing customizations they have done in their vROps environments. 

This statement means that, if you are using any of the out-of-the-box Alerts, Symptoms, Recommendations or Policies which came with the product when you first installed it, checking this option may reset them back to default (with newer settings wherever applicable).

This also applies if you have just renamed the out of the box content. A best practice would be to clone out of the box content and then do further customizations to avoid resets of your valuable customizations.

So if you have not modified the existing Alerts, Symptoms, Recommendations or Policies and have created everything from scratch then those configurations would not be harmed by checking this option. It is a good idea to check this option to get the latest and the greatest released with the product, however be CAREFUL and assess your Alerts, Symptoms, Recommendations & Policies before taking a call.

A GOOD PRACTICE to manage Alerts, Symptoms, Recommendations & Policies would be to NEVER customize the one’s available out of the box, but to Clone from the existing one’s and customize the cloned Alert, Symptom, Recommendation or Policy. This way you will never be dependent on the out of the box content and would never be impacted if VMware provides new updates to those in the upcoming releases. Another benefit is that, you will never mess up the original configuration in case you are trying to test drive stuff.

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Published by Sunny Dua

Product Management Leader with 18 years of experience with Digital Transformation, Application Modernization, Artificial Intelligence, Machine Learning, Business Observability and AIOps. Led large product portfolios at VMware and now at AppDynamics. Passionate about defining vision, strategy and executing on complex product roadmaps to build successful and innovative products. A Stanford Graduate School of Business LEADer with interests in the field of Critical & Analytical Thinking, Strategic leadership and Design Thinking.

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