Automatically upgrade EPOps Agents using vROps 6.5

Posted bySunny DuaPosted inUncategorizedTags:, , , , ,
During the first episode of vROps Webinar Series, someone asked a question about how to upgrade the end point operations agents automatically using vROps UI. The feature is available with vROps 6.5 admin UI. The vROps 6.5 documentation is pretty comprehensive and one can easily find the steps here.
Here is the extract from that link with a simple procedure:
Upgrade the Endpoint Operations Management Agent:

You can upgrade the 6.3 or 6.4 version of an Endpoint Operations Management agent to a 6.5 version from the vRealize Operations Manager administration interface.
Prerequisites:
  • Download the Endpoint Operations Management PAK file.
  • Before you install the PAK file, or upgrade your vRealize Operations Manager instance, clone any customized content to preserve it. Customized content can include alert definitions, symptom definitions, recommendations, and views. Then, during the software update, you select the options named Install the PAK file even if it is already installed and Reset out-of-the-box content.

Procedure:
  1. Log into the vRealize Operations Manager administration interface of your cluster at https://IP-address/admin.
  2. Click Software Update in the left panel.
  3. Click Install a Software Update in the main panel.
  4. From the Add Software Update dialog box, click Browse to select the PAK file.
  5. Click Upload and follow the steps in the wizard to install your PAK file.
  6. After Step 4 of the install is complete, you return to the Software Update page of the Endpoint Operations Management administration interface.
  7. A message that indicates that the software update completed successfully appears in the main pane.

If any of the agents have not installed successfully, rerun the upgrade steps and ensure that you have selected Install the PAK file even if it is already installed in the Add Software Update – Select Software Update page.
What to do next
You can view the log files from the vRealize Operations Manager administration interface > Support page.

Hope this helps!!


Published by Sunny Dua

With over two decades of experience, I am a seasoned Product, User Experience & GTM Leader with a remarkable track record. My expertise lies in establishing enterprise B2B product businesses from the ground up, specializing in areas such as Observability, Security, Cloud Capacity, Cloud Cost Management, AI/ML Driven Root Cause, Resource Optimization, Modern Data Platforms, and most recently, Generative AI Assistants for diverse use cases. Throughout my career, I have adeptly led product teams in large organizations, consistently delivering on intricate roadmaps and resulting in multi-million-dollar product portfolios. My wealth of expertise makes me an invaluable asset to any organization aiming to elevate its product business to new heights.

Leave a comment